Terms & Conditions

1. Introduction

These Terms & Conditions ("Terms") govern your use of the Brand Snap website at thebrandsnap.in and your engagement of services provided by Brand Snap ("we", "us", "our"), a student-led digital agency founded by Yashas Chaudhry, based in Delhi NCR, India.

By visiting our website, submitting a contact form, messaging us on WhatsApp, or commissioning any service, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Services

Brand Snap provides the following digital services to local businesses:

• Website design and development
• Google Business Profile setup and optimization
• Instagram Business account setup
• Branding guidance (color palette, logo direction, brand identity)
• Add-on services as discussed and agreed via WhatsApp or phone

The exact scope of services for each project is agreed upon in writing (via WhatsApp) before work commences. Any features or deliverables not explicitly agreed upon are not included.

3. Pricing & Payment

Pricing is not listed publicly and is provided on enquiry based on the specific requirements of your project. All prices are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

• Advance payment: 50% of the agreed project fee is due before work begins.
• Final payment: The remaining 50% is due upon project delivery and before final files are handed over.
• Payment methods: UPI, bank transfer (NEFT/IMPS), or other methods agreed upon mutually.
• Late payment: Delivery timelines will be paused if payment is delayed beyond 7 days of the due date.

4. Project Delivery & Timelines

Estimated delivery timelines are provided at the start of each project and are dependent on timely receipt of all required content (text, images, logos, etc.) from the client.

• Timelines begin from the date the 50% advance is received and all required content is provided.
• Delays caused by late content delivery, delayed feedback, or scope changes by the client will extend the timeline accordingly and are not Brand Snap's responsibility.
• Brand Snap will communicate proactively if a delay occurs on our end.

5. Revisions

Each package includes a set number of revision rounds as agreed before the project starts (typically 2 rounds of revisions). A "revision" means minor changes to existing content or design — not a complete redesign or significant scope change.

• Revisions must be submitted in a single consolidated list per round.
• Additional revision rounds beyond what is agreed are subject to additional charges.
• Requests for new features or pages after the project has started are considered scope changes and will be quoted separately.

6. Client Responsibilities

To ensure smooth project delivery, the client agrees to:

• Provide all required content (text, images, business information) within 5 business days of project start.
• Provide timely feedback on designs and deliverables (within 3 business days of each submission).
• Ensure all content provided is accurate, legally owned, and does not infringe on any third-party rights.
• Obtain and maintain their own domain name and hosting account (Brand Snap can guide but does not purchase these on behalf of clients).

7. Intellectual Property & Ownership

• Client content: All text, images, logos, and other materials provided by the client remain the client's property.
• Final deliverables: Upon receipt of full payment, the client owns the final website files and other deliverables outright.
• Portfolio rights: Brand Snap reserves the right to display completed projects in our portfolio (on this website and on social media) unless the client requests otherwise in writing.
• Third-party assets: If stock photos, icons, or fonts are used in your project, Brand Snap will ensure appropriate licenses are obtained. The client is responsible for ongoing license compliance after handover.

8. Hosting, Domains & Third-Party Services

Brand Snap provides website design and development services only. Hosting, domain registration, and maintenance are the client's responsibility unless explicitly included in the agreed package.

• Brand Snap is not liable for website downtime, data loss, or performance issues caused by the client's hosting provider.
• Brand Snap is not responsible for changes made to Google Business Profile, Instagram, or other third-party platforms after handover.
• Third-party service terms (Google, Meta, WhatsApp) apply independently of these Terms.

9. Refund Policy

• The 50% advance payment is non-refundable once work has commenced, as it covers time and resources already invested.
• If Brand Snap is unable to deliver the agreed project due to reasons on our end, the advance will be refunded in full.
• If a client cancels a project mid-way after work has begun, they are liable to pay for work completed up to the cancellation date, assessed proportionally.
• Refund requests must be raised within 7 days of delivery via WhatsApp.

10. Limitation of Liability

Brand Snap's total liability for any claim arising from our services is limited to the total amount paid by the client for that specific project. We are not liable for:

• Indirect, incidental, or consequential losses (e.g., lost business or revenue).
• Issues arising from third-party platforms (Google, Meta, hosting providers).
• Errors in content provided by the client.
• Changes to search engine algorithms or ranking fluctuations after SEO setup.

11. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the project. Brand Snap will not disclose your business details, pricing, or strategy to third parties without your consent, except as required by law.

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Delhi, India.

We encourage all disputes to be resolved amicably by contacting us directly before pursuing legal remedies.

13. Changes to These Terms

Brand Snap reserves the right to update these Terms at any time. The "Last updated" date at the top of this page reflects the most recent version. Continued engagement with our services after a change constitutes acceptance of the updated Terms.

14. Contact Us

For any questions about these Terms, please contact:

• Name: Yashas Chaudhry
• Brand: Brand Snap
• Phone / WhatsApp: +91 98114 46304
• Website: thebrandsnap.in